Suits You Sir! Personal Shopping Comes Online

Black Essentials, recently featured in Grazia’s fashion charts is the first UK online boutique to offer a live personal shopper service on the net. The service offers visitors the option of speaking to the personal shopper regarding shapes, sizes and fits – in fact anything they want to ask with real-time answers and advice.

Roz Colthart, founder says:

“On-line shopping is going from strength to strength but we decided the personal shopper chat facility offers an added value service that our competitors don’t currently offer. Not all brands sizes are standardized and it means that any questions people have regarding the item they are looking at can be answered immediately which is a great service to them. Customers that have used the service so far have been very grateful for the advice and we have a zero return rate on items bought after using the service. This service is open to all visitors to the site – we have used it with customers, press and potential partners and are delighted with it!

“Black Essentials sells only black clothing for women but it works well for present hunting males too, as the colour is so safe and we offer next day delivery, so missing the birthday and spending the day in the dog house is a thing of the past! Men find the personal shopper chat useful as we can speak to them about the gift recipient and push through pages of the site with our recommendations”.

To talk live to the personal shopper now, log on to Black-essentials.com.