Internet
Social media and mobile tech has created ‘citizen editors’
New research has found social media and mobile technology has created a generation of exceptionally skilled ‘citizen editors’.
How technology is aiding big businesses to achieve customer satisfaction
A business survives because there are customers who support it. Without customers, there clearly can be no business and it’s no wonder that, as a result, customer service is considered the lifeblood of any organization.
Botnet 101: Everything you need to know about zombie armies, DDoS attacks, and your website
It may have been your assumption that because you successfully graduated from high school, you would no longer have to worry about a bunch of soulless entities being controlled by one evil mastermind selecting you as a target for all kinds of abuse and devastating damage.
Insurers unable to adequately answer consumer questions online
UK insurers are failing to deliver multichannel customer service to customers and prospects, answering just 40% of routine questions asked via the web, email and Twitter.
How e-commerce affects the economy at large
Electronic commerce has changed the way that many people shop. At the click of a button, you can order anything from a new pair of jeans to a brand new car. According to a survey conducted by global design consultants, Continuum, convenience is the top reason for shoppers to purchase products online.
Social media revealed as a key influence on the nation’s wardrobe
Brits spend £815 million to ‘social media proof’ their wardrobe with men spending MORE than women.
Top tips for finding your niche
Giles English, Co-Founder of Bremont Watch Company, provides seven top tips for niche businesses looking for global market success.
3 reasons why businesses should invest in ecommerce
Ecommerce in the business world is now very much the “in” trend and truthfully that doesn’t look set to change anytime soon, in fact, Ecommerce is going from strength to strength, benefitting businesses all over the globe.
The ‘modern’ signs of true love
We used to say it with flowers — but now the true sign of modern love is a change in Facebook status from ‘single’ to ‘in a relationship’, according to new research.
Charitable social media campaigns make 16-24 year-olds Britain’s second highest donators
It seems that the younger generation of UK adults have been putting the selfless in selfie as social media campaigns have sparked a generous average of charitable contributions amongst 16-24’s.
Over half of Brits now shop for groceries online
Over half of UK adults (54%) now do some or all of their food shopping online, according to research carried out on behalf of thinkmoney. Most (48%) combine online orders with trips to stores, but 6% say that they only shop for groceries online.
Amazon’s Sunday deliveries more than quadruple year on year
Amazon has announced that Sunday deliveries have grown by more than four times in the last year as more customers across the UK discover the benefits of receiving orders seven days a week.
SilverRail acquires Linkon, European rail technology pioneer
SilverRail Technologies, the innovation leader in passenger rail search and booking technologies, today announced the acquisition of Linkon, the rail technology company powering the Swedish rail market with solutions ranging from inventory hosting through to mobile ticketing.
Cyberweek and clearance sales drive online retail
Online sales of Non-Food products in the UK grew 7.0% in December versus a year earlier. In December 2013, online sales rose by 19.2% over the previous year.
Unproductive workers busy themselves shopping around
Unproductive and miserable on your first day back in the office? You’re not the only one.