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Post Office offers free calls to US and Canadian mobiles

Tomorrow (16 August) marks 150 years to the day since the first transatlantic telegraph cable was laid, bridging North America and Europe and heralding the beginning of easy transatlantic communication.

High cost helpline rip-off

In a report published today, Which? names and shames companies and government agencies that use expensive phone helplines to make money at the expense of consumers.

Satisfaction with phone giants hits all time low

After a year blighted by hidden charges and price rises, home phone customer satisfaction has hit its lowest level since 2006.

Curbing unfair additional charges on consumers’ bills

Ofcom has announced proposals to curb unfair additional charges levied by communications providers on consumers’ bills.

Ofcom proposes to curb unfair bill charges

Following’s report that consumers are losing £237 million a year in additional charges on their phone bill, Ofcom has announced proposals to rein in charges being levied by communications providers on customers’ bills.

‘Cash payments’ and paper bills

Consumers could save a staggering £237 million a year by simply changing the way they handle their phone bills, reveals, the independent price comparison and switching service.

Millions set to enjoy free weekend calls

BT today made UK weekend call charges a thing of the past by extending free weekend calls to its 10.8 million Option 1 customers.

Save money on your seasons greetings

Everyone wants to get in touch with family and friends overseas at Christmas and the New Year – but no one wants to be faced with a huge bill. With this in mind, independent price comparison and switching service gives advice on the best ways to lower home telephone bills.

TalkTalk overhauls home movers policy

Following’s campaign for a fairer deal for home movers transferring their phone services, TalkTalk announced yesterday:

Home movers fork out on phone bill

Alongside unemployment, bereavement and divorce, moving home is one of life’s biggest causes of stress. And it’s not surprising, as new research from reveals that home movers face a hidden cost of at least £44 million – just to get a phone line set up in their new home.

Virgin Media ‘M’ home phone customers face price hike

From 1st November, Virgin Media ‘M’ customers could see their phone bills rise by up to £20 a year, according to independent price comparison and switching service,

UK residents bad at budgeting when it comes to calling costs

Telecoms bills are a major source of confusion for UK residents – according to a new report from the Post Office.

BT introduces new call charges from 1 August

BT recently cut the price of its Option 2 and 3 call packages, sparking a mini price war in the home phone market.

BT introduces credit card

BT is launching a credit card that automatically reduces users’ phone or broadband bills every time it is used.

Dial 0870 for rip-off

Which? is calling on companies to stop using revenue-sharing phone numbers for customer service lines as they are confusing and expensive.