Household Bills
23m households will ration their energy this winter
According to new research, 23 million households will be rationing their home energy use in a bid to save money this winter.
Energy companies talk a different language from customers
Energy companies do not “speak the same language” as consumers. This is one of the key conclusions of a major new report launched by the Institute of Public Policy Research (IPPR), the independent think tank, which looks at the barriers to greater consumer engagement in the energy market.
Consumers left in the dark over broadband contracts and speed requirements
Broadband providers are failing to keep customers up to date on the status of their contracts, according to new research from comparethemarket.com.
Self sufficiency
We’ve become so reliant on different types of technology to the extent where we feel we can’t live without them – even to try and better our lifestyles.
Changing the way we pay - contactless celebrates its 10th year
To coincide with the 10th anniversary of the UK’s launch of contactless technology, UK Finance has published the latest usage figures.
Consumers’ inflation concerns reached 43-month high over the summer
Inflation worries have reached their highest level since January 2014 as consumers continue to feel the impact of rising prices and sluggish wage growth, according the latest Lloyds Bank Spending Power Report.
150% increase in people leaving British Gas
Energy UK has released figures showing that the number of customers switching their electricity supplier has risen by 14% this year.
International Travel and Phone Calls
The phone you have is almost certainly a GSM device. GSM or ‘Global System for Mobile Telecommunication is a worldwide standard. It works on agreed frequencies and network standards which are identical the world over.
Brits spend £707 million a year fighting water wars
New research from Direct Line Home Insurance reveals that in the last five years alone, over four million people across the UK (eight per cent) have experienced damage to their property because of an escape of water from a neighbour’s home.
2017 wedding season to cost guests £27.5 billion
As the 2017 wedding season gets underway, new research from American Express reveals that nearly a third (31%) of Brits will attend at least one wedding this year, spending an average of £432.
Parents contribute over £1,480 a year to their adult children’s living expenses
The financial pressure put upon young people by the rising cost of living means that many are turning to their parents for help, receiving an average of £123.60 a month (£1,483.20 a year) to help towards their expenses.
Energy customers in the East of England worst hit by big six price hikes
New MoneySuperMarket analysis reveals EDF’s price rise last week combined with the other recent hikes from five of the Big Six energy companies could cost British bill payers £1.2bn collectively.
Consumers left in the cold as fixed energy tariffs end
With three of the Big Six announcing price hikes for standard variable customers in the last couple of weeks, new insight from MoneySuperMarket reveals 77 fixed energy deals are set to expire before the end of April, meaning thousands of customers are at risk of being rolled on to more expensive tariffs in the coming months.
First Utility adds to its growing collection of customer service accolades
First Utility, the largest challenger to the Big Six energy providers, has become the only Netmums-accredited energy company for customer service and value in 2017 and has also achieved the prestigious ServiceMark recognition from The Institute of Customer Service.
Make 2017 the year you cut home heating costs - a month by month guide
There seems no doubt that 2017 will see the cost of living go up dramatically; predictions are for inflation to even triple.