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Gas & Electricity

npower customers finally benefit from 2.5% bill cut

npower customers are finally about to benefit from a 2.5% cut to their bills, following the Government’s levy reductions announced early December last year.

British Gas results show energy switching message is getting through

Commenting on the 2% drop in customers seen by the UK’s biggest energy provider, British Gas, Gocompare.com’s energy spokesperson Jeremy Cryer said:

Expiring fixed rate deals could cost energy customers £200

Energy customers coming to the end of a fixed rate deal need to compare tariffs to avoid imminent bill hikes warns MoneySuperMarket.com.

Energy companies to offer direct debit refunds to British households

Four of the big six energy companies will now automatically refund direct debits to customers who are in credit. While EON were already doing this, negotiations chaired by Energy and Climate Change Minister Greg Barker have resulted in EDF, British Gas and SSE plus First Utility following suit and passing consumers money back to them.

EDF Energy to automatically refund credit to customers

EDF Energy has announced that it will give direct debit customers a full annual refund of any credit built up on their energy account.

When it comes to one’s energy bill, one is not amused!

With news that the Royal household is struggling to make ends meet Gocompare.com has worked out that the British monarchy could save nearly £50,000 of taxpayers’ money if they switched energy providers for Buckingham Palace alone.

E.ON - is this the last energy price hike ‘til 2015?

The last of the big six energy suppliers’ winter hikes comes into effect this Saturday (18th January). E.ON will be increasing its prices by £45 or 4% for standard direct debit customers and £14 or 1.1% for cash and cheque customers.

A quarter of households spend more than 10% of income on energy bills

Over a quarter (28%) of people who are customers of the nation’s six largest energy companies spend more than 10% of their monthly disposable income on energy, research has revealed.

The big six suppliers’ grip is starting to slip

Following a winter of price hikes that will see people’s average annual dual fuel bill rise to £1,371.21, new research indicates that only 4% of householders believe the big six are trying to keep prices down for their customers, and more needs to be done to help consumers make the switch to new tariffs.

Consumers still £53 a year worse off after cut to energy bill levies

npower has become the last of the big six energy suppliers to reveal what action it will be taking to cut prices following the Government’s review of levies on energy bills. It will be cutting prices by £38 on 28th February with a further £12 rebate due to be made on bills later this year.

SSE reveals details of price cut

SSE has announced details of its price cut following Government changes to levies on bills. Despite British Gas cutting its prices from 1st January, SSE has confirmed that it will not be cutting its prices until 24th March.

npower agrees to pay £3.5million to help vulnerable customers

Ofgem’s investigation found that npower had breached its marketing licence conditions. npower accepts this finding and has agreed to pay £3.5 million which will directly benefit vulnerable consumers.

Boilers could break the bank this Christmas

More than a quarter of people have experienced a boiler breakdown in the last five years, and with some people expecting this winter to be the worst since 1947 – this number could only get worse, according to research by Saga Home Emergency Service.

New guide to improve household energy efficiency

New guide to improve household energy efficiency

Research from Bosch UK has revealed that most people in the UK want to become more energy efficient but more than two thirds (68%) believe there is a lack of education.

E.ON announces average dual fuel price increase of 3.7%

E.ON has announced that from 18th January 2014 its energy prices for existing standard variable dual fuel customers will be on average 3.7% higher.