Gas & Electricity
Cost of boiler cover increases
As households continue to struggle to make ends meets ahead of what is expected to be another tough winter, uSwitch.com, the independent price and comparison switching service, reveals that the cost of boiler cover has soared. Prices have rocketed by up to 20% with the average price now over 13% higher than a year ago.
Halifax offers customers a housewarming present
As dark nights set in and the UK collectively switches on the central heating marking the arrival of autumn, Halifax, the UK's largest mortgage lender, offers all new mortgage customers a house-warming present to help keep the winter chill from the door.
Brits to turn heating on this Saturday
Research reveals that the average Brit will turn their heating on for the first time this Saturday 2nd October. At exactly 6pm households will turn up the heat just in time for the X Factor, swapping a night out for a night on the sofa.
npower customer refunds welcomed by consumer watchdog
Consumer Focus, the consumer watchdog, welcomes npower's announcement to refund customers who overpaid for gas in 2007. Consumer Focus has worked with npower to achieve the right outcome for its customers.
Energy consumers in the dark about smart metering
The roll-out of smart meters into British homes could be derailed unless more effort is made to talk to consumers about the implications. This is the stark warning from uSwitch.com, the independent price comparison and switching service, after new research showing that just four in ten consumers (40%) know what a smart meter is.
Ofgem's price rise warning to energy companies
In a move welcomed by uSwitch.com, the independent price comparison and switching service, Ofgem has announced that energy suppliers will now have to give 30 days notice of a price rise.
Energy suppliers should give 30 days notice of price rises
Energy suppliers will have to give consumers 30 calendar days warning before putting up energy prices under proposals by energy regulator Ofgem. The proposals are part of a raft of reforms Ofgem has introduced, following its energy probe, to ensure that the market works in consumers' interests.
British Gas joins Nectar loyalty programme from 2011
Nectar, the UK's biggest loyalty programme, and British Gas, Britain's leading energy supplier, have announced that British Gas is to become Nectar's new partner in the utility sector from early 2011.
Do energy price rises loom in Spring next year?
The latest Ofgem Quarterly Market Report contains some bad news for consumers with the regulator forecasting a squeeze on suppliers' net margins by Spring 2011.
Average fixed energy tariff has increased by 20%
British bill payers beware; research from moneysupermarket.com reveals the average cost of energy deals has increased by £81 per year (eight per cent), across the board since May this year.
More green homes for the UK
British Gas, the UK’s largest supplier of low carbon, energy efficient products and services and Mears, a leading provider of repairs and maintenance services to the social housing sector, announce a strategic partnership to bid on repair and maintenance contracts in the social housing sector.
Scottish and Southern Energy launches iplan
SSE (Scottish and Southern Energy plc) has started the nationwide launch of iplan, a new energy product which delivers smart energy features to customers, allowing them to track their energy usage and provide the real time and historic information they need to change the way they use energy.
npower wins ‘The Consumer Supplier of the Year’ award
Staff at npower are celebrating after the energy provider was presented with ‘The Consumer Supplier of the Year’ award at the first ever Energy Event Awards.
Energy supplier customer satisfaction levels soar
A second year of price cuts, competitive energy deals and improved customer service has seen energy suppliers' customer satisfaction levels soar to an all-time high, according to the latest independent Customer Satisfaction Report published by uSwitch.com, the independent price comparison and switching service.
September 14 is 'big turn on' for Brits
Tuesday 14 September is officially the day of 'The Big Turn On' - when the majority of Brits awaken their heating from its summer slumber and boilers across the country will whir back into action.