Gas & Electricity
Surge in British Gas complaints
British Gas has seen customer complaints more than double since last year, according to Energywatch. From October 2006 to March 2007, the firm had 21,427 complaints, most of which were from customers disputing their bills.
moneysupermarket.com: launch of British Gas New Energy
In response to today’s launch of British Gas New Energy, Paul Schofield, head of utilities at moneysupermarket.com, said: “Any move from the UK’s largest energy supplier to boost awareness of eco-friendly options is welcome and clearly reflects increasing customer concern for the environment.
British Gas launches new green business
British Gas, household energy supplier, has announced the launch of a new business which will lead the company’s drive to offer green, low carbon products and services to customers who want to manage their impact on climate change.
moneysupermarket.com: Scottish Power's new Energy Price Fall product
Commenting on Scottish Power's new Energy Price Fall product, Paul Schofield, head of utilities at moneysupermarket.com, said: "Wholesale gas prices have dropped a staggering 50 per cent since 2006 and other providers have passed this saving on by reducing standard tariffs by around 15 per cent for gas and six per cent for electricity.
Consumers lose out as energy prices remain at inflated levels
British consumers are being left out of pocket to the tune of £4.4 billion following the recent round of energy price cuts, reveals uSwitch.com.
Gas giants build cash float as customers feel the heat
Following a winter of historically high gas prices for UK households, research reveals gas suppliers have built up a staggering £490 million reservoir of customers’ unspent money.
Electricity customers remain highly charged
Increased competition does not mean customers get better electricity prices according to research by the University of Warwick.
Electricity customers not seeing price benefits of competition
Electricity customers are not seeing expected price benefits of increased competition and internet price searches in the sector, according to research by economists at the University of Warwick, Aston Business School and the Universidad del Rosario Columbia.
British households join the battle to cut carbon emissions
Only three in ten British households (30%) feel they are doing enough to cut their carbon emissions and 79% of people claim not to have enough information to become more energy efficient, according to research by uSwitch.com.
Capped price deals come to an end
Over the coming weeks many capped price energy deals come to end, leaving householders paying up to 51% more for their energy.
Urgent action needed to lift millions out of fuel poverty
The National Consumer Council (NCC) and energywatch today warn the government and the energy industry that time is fast running out to eradicate a Victorian affliction that still haunts our affluent 21st century society.
Energy prices are a postcode lottery
From 30th April 2007, npower will reduce its prices by 16% for gas and an average of 3% for electricity. However, it has been revealed that while some customers will see their electricity bills cut by up to 14%, other areas will see no change.
Soaring energy bills plunge households into fuel poverty
Over 1.7M new households have been plunged into fuel poverty in the last two years and are struggling to cope with escalating electricity and gas bills, a major new report has revealed.
Prepayment meter charges
Powergen, Scottish Power and npower have been criticised by a group of MPs for back-charging nearly 750,000 customers with prepayment token meters when they ‘underpaid’ after prices went up.
Put a spring in your step and pounds back in your pocket
With clocks going forward an hour on Sunday (25 March), summer is finally on its way. uSwitch.com, the independent, online switching and comparison service, is urging people to put a spring in their step and pounds back in their pockets by using the longer, brighter days to spring clean their finances and check they are with the most competitive energy supplier.