Household Bills
Dongle users urged to watch download limits
Three in four (78 per cent) people risk incurring additional charges for unknowingly exceeding their download limit according to a new survey from moneysupermarket.com.
Are you ‘qualified' to understand your energy bills?
Consumers urged to take the uSwitch.com Energy Bill Challenge and to sign an e-Petition to make energy bills simpler, clearer and easier for all to understand.
Broadband speed a big issue for consumers
Ofcom has published the results of its research into fixed-line broadband speeds in the UK. Speed has become more significant as people increasingly use the internet for bandwidth-hungry applications such as downloading video and audio, but there has been a lack of reliable information on the actual speeds delivered by ISPs.
Extra finance to start flowing for wind power
Three UK-based banks start work today with the European Investment Bank (EIB) on a programme to lend up to £1 billion to onshore wind farms over the next 3 years.
VAT waived on charity text message donations
The Mobile Data Association, the not-for-profit mobile trade association, has announced a major breakthrough for the UK charity sector for donations via mobile. The move means charitable donations sent to a dedicated short code will have the VAT waived for registered charities.
Wallace and Gromit in new energy efficiency advert
In the latest 30 second ad the famous pair suffers another calamitous mishap when Wallace concocts a baa-rmy scheme to fill his loft with sheep for better insulation.
EDF Energy fined £2 million for poor customer service
Energy regulator Ofgem is to fine EDF Energy Networks £2 million for failing to meet statutory timescales for providing offers to customers requesting a connection to its electricity networks.
45% of people ‘not qualified’ to understand energy bills
Almost three quarters of consumers (73%) think that a qualification in maths is needed to understand household energy bills, according to new research from uSwitch.com.
Water watchdog welcomes proposed deal on water prices
The Consumer Council for Water is pleased that the regulator, Ofwat, seems to have listened to customers when putting together its draft decisions on water price limits in England and Wales from 2010 to 2015.
EDF in bid to become Britain's cheapest energy supplier
EDF Energy has made a bid to take over British Gas' spot as Britain's cheapest energy supplier. The French supplier has today launched a new online energy plan that will cost households £983 a year on average - undercutting British Gas' online plan by £35.
Homephonechoices.co.uk secures cheapest line rental deal in UK
Homephonechoices.co.uk is delighted to announce it has secured the cheapest stand-alone line rental deal available in the UK, with no additional package costs.
OFT announces clearer terms for ticket-buyers
Consumers buying tickets for concerts, theatres, events and attractions will receive fairer contract terms following the conclusion of discussions between the OFT and the body representing businesses selling or re-selling tickets.
npower challenges British Gas as ‘cheapest supplier’
Cash strapped households have been given a summer bonus by suppliers as the online energy price war hots up, says uSwitch.com, the independent price comparison and switching service.
npower launches SOL 16 and Web 16
Today's product launches from energy giant npower now offer most UK bill payers classified as ‘low' or ‘high' users the cheapest deals on the market, according to moneysupermarket.com.
Cautious consumers turn to in-store credit
Latest industry figures from the Finance & Leasing Association (FLA) show that consumers are continuing to take a cautious approach to spending. Only the store instalment market is bucking the trend with an 8% increase in new business in the last three months.