Household Bills
Ofwat to fine Thames Water £12 million
Water watchdog Ofwat has today said that it plans to fine Thames Water over £12 million.
Scottish & Southern Energy's new Price Fix 2008 product
Commenting on Scottish & Southern Energy's new Price Fix 2008 product, Scott Byrom, utilities expert at moneysupermarket.com, said: "This aggressive move from Scottish & Southern was well overdue, but it hasn’t disappointed.
UK mobile users conned out of cash
Cashback has become one of the most common marketing ploys adopted by retailers to lure customers into a mobile phone contract. However, complex terms and conditions set out in these deals can make claiming your money back a battle.
New Powergen online plan
Powergen is launching a new online energy plan in a bid to wade into the battle to win new online customers.
Energy guzzling lightbulbs phase out to start next year
The most energy-guzzling light bulbs in Britain will start disappearing from shop shelves early next year as part of efforts to cut CO2 emissions, Secretary of State for the Environment Hilary Benn said today.
Operators switch customers to new EU capped roaming tariff
Commenting on mobile phone operators switching customers to the new EU capped roaming tariff on Sunday 30 September, Rob Barnes, head of mobiles at moneysupermarket.com said: “On Sunday, any operators that have not done so already, will be obliged to switch their customers to the new roaming charges that were introduced at the end of June.
Builders bury true cost of energy
New build property dwellers are losing out at the hands of property developers, paying up to a staggering £15 million in additional charges every year for receiving their gas through private pipe lines, without their knowledge.
Delays in connecting broadband leaves a nation in waiting
People who have swapped broadband provider have to wait an average of two weeks before their new service is fully installed, according to new research.
Heating repairs could burn a hole in household budgets this winter
Brits face wasting over £64 million this winter on unnecessary boiler and heating system repair bills, according to uSwitch.com, the independent switching and price comparison service.
Energy industry worst for inaccurate bills
Consumers have ranked energy suppliers last when it comes to providing accurate bills according to new research from uSwitch.com, the independent switching and price comparison service.
Elderly parents receive £21 billion of unpaid care a year
Elderly parents will receive £21 billion in unpaid care and assistance from their adult children this year alone, according to a report from the UK’s largest friendly society LV= (formerly Liverpool Victoria).
Job security buoys consumer confidence
Rising job security is helping to maintain consumer confidence, despite the ongoing credit market turmoil according to the latest Consumer Barometer from Lloyds TSB Corporate Markets.
Businesses losing out on customers due to poor data security
Two thirds of UK consumers will walk from a company that has poor security measures in place.
Which? celebrates half a century as the consumer champion
This month Which? celebrates half a century of independently testing products and services and campaigning on behalf of the consumer.
Broadband: best time to get a better deal or change provider
Commenting on the best time to get a better deal or change provider, Jason Lloyd, head of broadband at moneysupermarket.com said: "Traditionally, autumn is the busiest time of year for broadband providers as it’s the time when most providers refresh their product ranges to make them more competitive.