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Water watchdog gives Ofwat seven out of 10 for water deal

The Consumer Council for Water has given Ofwat a mark of seven out of 10 for its final decisions on water price limits in England and Wales from 2010 to 2015.

Ofwat delivers flat bills for customers

Ofwat has published its final decisions on the prices water and sewerage companies can charge their customers between 2010 - 15.

Are you paying more than you should for water?

Many households will now have received the second water bill of the year, and the Consumer Council for Water recommends customers take ten minutes to look through what they are paying for and that charges for water and sewerage services are correct.

Complaints to water companies drop

The Consumer Council for Water has revealed that overall complaints to water companies in England and Wales dropped last year by nearly 15 per cent.

Water damage to apartments costs Brits thousands

Leaking water pipes are causing billions of pounds worth of damage to flats and apartments as domestic water leaks are not repaired, according to new research by HomeServe.

CC rejects water price appeal

The Competition Commission (CC) has rejected an appeal from Sutton and East Surrey Water (SES) to increases its prices to customers for 2009/10.

Water watchdog welcomes proposed deal on water prices

The Consumer Council for Water is pleased that the regulator, Ofwat, seems to have listened to customers when putting together its draft decisions on water price limits in England and Wales from 2010 to 2015.

Cutting down on the cost of taking a shower

The energy efficiency arm of performance improvement company Grass Roots, has teamed up with eaga, the UK’s leading provider of residential energy efficiency solutions, in an initiative to distribute free shower attachments – known as an eaga ShowerSmart – to any household in Britain that requests one.

Rise in water bills pours more misery on struggling households

Household budgets across the UK are set to be stretched even further, as planned increases to water bills come into effect (1st April). The increases - 4.1% or £13 on average - will see the average household water bill now hitting £343 a year, up from £330 a year in 2008.

How to stay out of the red, in the January blues

For those resolving to make savings on their utility bills in 2009, the Consumer Council for Water has some top tips to help reduce energy bills and save water.

Water companies deliver improvements

Water companies, responding to Ofwat's challenge, have delivered improvements to customer services and the environment.

Ofwat proposes £35.8 million fine on Severn Trent Water

Ofwat has published its proposals to fine Severn Trent Water 3% of its turnover - a total of £35.8 million - for deliberately providing false information to the regulator and providing a poor service to its customers.

Severn Trent water faces £35.8m watchdog fine

Water watchdog Ofwat is proposing to fine Severn Trent Water a record £35.8 million for providing false data and for poor customer service.

Anglian water to offer extended payment network

Anglian Water, which includes Hartlepool Water, a leading provider of water and wastewater services in the UK, will provide extended water bill payment services to their 2.5 million customers.

Scottish & Southern Energy’s break into water rubber stamped by Ofwat

Ofwat’s announcement today that it has rubber stamped Scottish & Southern Energy’s bid to become the first new water and sewerage company to serve domestic customers since the market was privatised 18 years ago, is welcomed by uSwitch.com, the independent online comparison and switching service.