Broadband
Major step towards ‘unlimited broadband’
Following the overwhelming consumer response to uSwitch.com’s call to ban the term ‘unlimited’ broadband unless it truly has no limits, the Internet Services Providers’ Association, ISPA UK, has added its weight to the campaign by urging its members to use the term ‘unlimited broadband’ in their advertising with caution.
Sky churns its way to the top
Following today’s results from BSkyB for the nine months to 31 March 2007, Steve Weller, Head of Communications Services at independent price comparison and switching service uSwitch.com, comments:
Less TalkTalk and more action
Following today’s strategy update from The Carphone Warehouse for the year to March 2008, Steve Weller, Head of Communication Services at independent price comparison and switching service uSwitch.com, comments: “TalkTalk’s target of reaching 3.5 million customers by March 2008 – an increase of one million over three years - is relatively modest compared to the growth the business has seen over the last 12 months.
Online consumers not scared off by cyber criminals
UK consumers are not as risk-averse when it comes to using online services as previously thought, according to recent research conducted by BT. Despite daily warnings about security threats and cyber-criminals, people are willing to take risks online, as long as they feel informed, and it is clear how consequences will be addressed.
Broadband helps small business get better work-life balance
Eighty two per cent of the UK’s small business owners with broadband report a better work-life balance thanks to their internet connection, according to research from BT Business.
First anniversary of 'free' broadband
On 11 April 2007, a year will have passed since The Carphone Warehouse introduced its TalkTalk 'free' broadband offer.
Consumers support ban on ‘unlimited’ broadband marketing
Despite promises from Broadband companies of providing ‘unlimited’ broadband, an investigation earlier this month by price comparison and switching site uSwitch.com lifted the lid on broadband companies prepared to disconnect customers they considered to be using their internet connection ‘to excess’.
Toucan throws down the gauntlet to broadband rivals
Despite promises of ‘unlimited’ broadband, uSwitch.com study reveals that all broadband companies are prepared to disconnect customers considered to be using their broadband ‘to excess’ and calls for calls for an advertising ban on ‘unlimited’ broadband unless it truly has no limit.
Broadband providers come under fire for (un)Fair Usage Policies
With more than 40% of the UK now signed up to broadband, high speed services with unlimited downloads are becoming increasingly popular.
Limited broadband available*: *subject to unfair usage policy
uSwitch.com lifts the lid on the broadband companies claiming to offer an ‘unlimited’ service and launches a broadband barometer for consumers to understand their download limits.
Broadband customers speak out
With almost a third (28 per cent) of broadband users having changed provider due to poor service, moneysupermarket.com launches its first Customer Review Index.
Short term pain, long term gain - Virgin Media announces fourth quarter results
Steve Weller, Head of Communications Services at independent price comparison and switching service uSwitch.com, comments on the net loss of £122.1 million and 64,300 customers:
moneysupermarket.com comments on the launch of Tiscali TV Service
Commenting on the launch of Tiscali TV Service, Jason Lloyd, head of broadband, moneysupermarket.com said: "I think Tiscali is trying to fly under the radar a little with this launch, mainly because it wants to avoid the current battle between the bigger triple play players, namely Sky and Virgin Media.
“What’s on tonight?” ditched for “what shall we watch tonight?”
Downloading TV content via the internet is set to become this year’s broadband phenomenon, according to leading price comparison and switching site, uSwitch.com.
BT profits up – but most loyal customers to pay the price
In a week that sees its third-quarter profits rise by 13% and shares reach a five year high, BT reveals new ‘stealth’ charges for phone customers, to be introduced in May.