Broadband
Delays in connecting broadband leaves a nation in waiting
People who have swapped broadband provider have to wait an average of two weeks before their new service is fully installed, according to new research.
Broadband: best time to get a better deal or change provider
Commenting on the best time to get a better deal or change provider, Jason Lloyd, head of broadband at moneysupermarket.com said: "Traditionally, autumn is the busiest time of year for broadband providers as it’s the time when most providers refresh their product ranges to make them more competitive.
Broadband providers failing to deliver advertised service
With more than half of the UK now signed up to broadband, high speed connections are becoming increasingly popular.
moneysupermarket.com: Film downloading
Commenting on film downloading, Jason Lloyd head of broadband at moneysupermarket.com said: "The UK film download market is still in its infancy, but some experts predict it will be obsolete before it gets started.
Virgin Media expands through Carphone Warehouse
Steve Weller, Head of Communications Services at uSwitch.com comments: “As of today, Carphone Warehouse is giving customers the option of signing up to Virgin Media’s full portfolio of services - broadband, digital TV, home phone and mobile - through its 783 high street stores.
Broadband customer satisfaction falling
The broadband industry is flourishing, with 13 million households now spending a whopping £2.8 billion a year subscribing to their service.
Broadband giveaways: “would you like a free laptop with that?”
Everyone likes the idea of receiving something for nothing - so the decision by broadband service providers such as Orange and AOL to offer free laptops to those signing up to a two-year contract will be well received by consumers.
Broadband not up to speed
There’s a huge gap between advertised broadband speeds and the actual speeds users can achieve, shows research by which.co.uk.
SimplySwitch: Sky announces full year results
British Sky Broadcasting today gave its full-year trading update. BSkyB's operating profit fell 7% to £815 million because of heavy investment in new services such as broadband and home phone.
uSwitch.com: Ofcom to force VoIP providers to allow 999 calls
Following today’s announcement by Ofcom to force VoIP providers to enable calls to be made to 999 numbers, Steve Weller, Head of Communication Services at independent price comparison service and switching service, uSwitch.com, comments on the importance and the impact it may have:
Ofcom says VoIP providers must offer access to 999
Ofcom today published proposals to require certain types of Voice over Internet Protocol (VoIP) service providers to allow users to call 999 by early 2008.
moneysupermarket.com: BT well placed in broadband market
Commenting on BT's results for April 1 to June 30, Jason Lloyd, head of broadband at moneysupermarket.com, said: “BT is in the best position in the broadband market, with its share of the net additions in the last quarter at 38 per cent.
Broadband Britain spends 5 weeks a year online
Broadband is now present in almost 13 million UK homes and the nation’s love affair with the internet is getting more intense, with over 4 million new internet subscriptions in the last 2 years alone.
BT Vision to offer hundreds of Premier League matches
The cost of watching Barclays Premier League football on television took a dive today as BT launched its BT Vision Sport service. This service allows fans to catch-up with more matches in full than any other service and for just £4 a month.
Sky's business update
Following Sky’s business update today, Steve Weller, Head of Communications Services at independent price comparison and switching service www.uSwitch.com comments: