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Gas & Electricity

Energy firms urged to offer prepay customers a ‘debt holiday’

Citizens Advice is calling on all energy companies to give prepayment customers a ‘debt holiday’ this winter.

Christmas comes early for energy switchers

For the first time ever, fixed rate energy tariffs dominate the top 10 cheapest deals on the market, all offering average bills below £1,000, according to analysis from MoneySuperMarket.

A million ways our homes are warmer this winter

A million home improvement measures will keep Britain’s homes warmer for less this Christmas thanks to the Government’s energy efficiency schemes.

Unhappy New Year as energy tariffs ending this month could see bills increase by as much as £145

Many householders could be starting the new year with a bigger energy bill as 13 fixed-term energy tariffs – including 10 from four of the UK’s ‘big six’ suppliers – will expire on New Year’s Eve, resulting in average bill hikes of almost 8% for those who haven’t yet switched to a better deal.

Three quarters of consumers want a smart energy meter

Almost three quarters (72%) of UK energy consumers with traditional energy meters said they would be happy to have a smart meter installed, according to a survey by

Just a quarter of Brits have changed their gas and electricity supplier over the past year

As temperatures start to fall and many Brits struggle to cope with the pressure of paying energy bills, new research from Mintel highlights the widespread consumer inertia which exists in the energy industry, and finds just a quarter (25%) of consumers have changed their energy supplier in the last 12 months.

Energy companies sitting on £1.5bn from overpaid bills

New research reveals that 61% of Brits are overpaying their gas and electricity bills, by £96 on average, which collectively means that energy companies are banking an extra £1.5bn of their customers’ money.

Energy prices falling but only for savvy switchers

With wholesale energy prices falling to the lowest levels in the past year, and accusations that energy providers are failing to pass on the fall in costs to consumers, analysis by MoneySuperMarket shows that of the cheapest energy tariffs in the market over the past six months, the majority of providers have cut prices, by as much as £189 in once instance - but only to people who are proactive and switch tariffs.

Annual household bills fall by £70 on average since last election

People pay less now for a range of utility and finance products than they did at the time of the General Election in May 2010, according to research from

Small energy providers power ahead of big six in customer satisfaction

New figures reveal a gulf in consumer satisfaction between the country’s two largest new energy providers and the traditional big six, according to’s ninth annual independent report of 5,300 energy customers.

Energy bills continue to top the list of baffling bills

Despite the introduction in the Spring, of new rules from energy regulator Ofgem requiring energy companies to simplify bills, research shows that millions of customers are still struggling to understand their electricity and gas bills.

New collective switching energy tariff takes top spot in the short term fix best buys

Extra Energy’s Saverplus Collective Jan 2016 tariff has taken top spot in the list of short term fix best buys for dual fuel customers.

Npower’s new tariff indicates a 3% drop in energy prices in under a month

Npower has launched a new tariff which is now the second cheapest short fix for medium energy users.

First:Utility’s new tariff could save customers £370 a year

First:Utility have launched a new short fixed tariff which has jumped straight to the top of the best buy tables and could save a typical energy customer £370.00 a year.

Six in ten consumers will ration energy use to deal with high energy bills this winter

Consumers would rather go without heating than pay for sky-high bills, according to new research from