Mobile Phones
Operators switch customers to new EU capped roaming tariff
Commenting on mobile phone operators switching customers to the new EU capped roaming tariff on Sunday 30 September, Rob Barnes, head of mobiles at moneysupermarket.com said: “On Sunday, any operators that have not done so already, will be obliged to switch their customers to the new roaming charges that were introduced at the end of June.
moneysupermarket.com: new iPhone
Commenting on the iPhone release, Rob Barnes, head of mobiles at moneysupermarket.com said: “I am glad to see UK consumers will not have to pay over the odds for the iPhone when compared to the US; the price point is perfect for the pre-Christmas market.
Truly benefit from mobile freebies
The one million customers who switch their mobile phone network each month can now benefit from a free gift worth up to £400 as well as a range of other perks available throughout the year, according to independent price comparison and switching service uSwitch.com.
Would you like a free transatlantic flight with your new mobile?
Telecoms suppliers are coming up with innovative ways to entice new customers: first there was ‘free’ broadband; then ‘free laptops with broadband’.
Mobile switchers reap savings
It’s official – the Mobile is King. Industry regulator Ofcom has confirmed that more UK households rely solely on their mobile phone than they do on their landline and, for the first time, the time spent on a mobile phone call (82 billion minutes) accounts for over one third of the time spent on all calls (234 billion minutes).
Capped mobile roaming charges finally come into play
A lucky few will finally be able to benefit from the new Eurotariff, making calls abroad from a mobile phone cheaper. MEPs first backed plans to cap roaming charges back in May and operators have since faced stringent regulations requiring them to offer cheaper tariffs to their customers.
moneysupermarket.com: 3’s EU capped roaming tariff
Commenting on 3’s introduction of the new EU capped roaming tariff, Rob Barnes head of mobiles at moneysupermarket.com said: “It is no surprise 3 is the only network to offer roaming charges significantly below the cap set by the EU.
Mobile charges to local and national rate numbers
Commenting on mobile providers charging people for calls to local and national rate number such as 0870 and 0845, Rob Barnes, head of mobiles at moneysupermarket.com, said: “02 is the last of the “big six” mobile providers to charge customers for calls to these numbers.
UK students squeezed by mobile phone deals
UK students are being conned out of £20 million every month by unsuitable mobile phone packages, according to new research.
Holidaymakers set to benefit from cheaper roaming charges
With just three weeks to go until the new reduced mobile roaming rates, ‘Eurotariffs’, come into play, uSwitch.com warns holidaymakers to contact their mobile networks before they travel or they may continue to pay through the nose for using their mobiles abroad.
Ofcom welcomes new code on mis-selling in mobile market
Ofcom has welcomed a new industry code of practice for mobile phone providers that aims to stamp out misleading sales and marketing practices in the mobile market.
Have you joined the eurotariff?
Commenting on networks’ introduction of the new EU capped roaming tariff, Rob Barnes, head of mobiles at moneysupermarket.com said: “It is disappointing to see that some of the major networks have left it until the very last minute to introduce Eurotariffs.
Mobile operators cash in on summer holidaymakers
With a month to go until mobile phone operators are forced to cap roaming charges, SimplySwitch.com can reveal that thousands of customers are still in the dark about when they will be able to take advantage of the new rates.
moneysupermarket.com: The porting of mobile phone numbers
Commenting on Ofcom’s announcement on the introduction of new regulation regarding the porting of mobile phone numbers, Rob Barnes, head of mobiles at moneysupermarket.com, said: “This announcement from Ofcom is excellent news for consumers.
Smarter, quicker process for transferring mobile numbers
Ofcom has announced proposals for a new swift and simple process intended to make it easier for mobile customers to transfer their mobile number to an alternative supplier. Ofcom is seeking views on its proposal that, in just over two years, transferred numbers will need to be up and running on the customer’s new network within two hours.